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Are your customers...
?

GroHawk uses NPS, CSAT & CES to help you identify how
your customers are feeling right now about your brand.

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Get back to work confidently with our free covid-19 solutions​

Are your employees and customers ready to get back to business with you? What changes would they like to see?​ Need a tool to gather customer details for Track & Trace? ​

Employee Pulse Checker

Survey your employees and identify their sentiments on your measures as they return to work.

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Customer Confidence Check

Speak to your customers and understand their concerns as they begin to shop with you again.

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Hospitality Track & Trace

Ensure you're compliant with government guidelines by collecting customer details as you reopen your business.

Learn More →

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Industry tailored surveys

GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals.

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Customisable surveys

Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering.

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Flexible dashboards and analytics

Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.

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Gather customer feedback – in real time

Our customisable surveys allow you to discover the sentiment of each of your customers painlessly. Are your customers engaged or not quite?

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Communicate directly with your clients

Detect hidden issues

Opportunity to engender loyalty

Automatically funnel positive sentiments to review sites

In-between relationship management

Prevent churn and drive referrals

Get started with your personalised demo Get started with your personalised demo

Get started with your personalised demo

Request a demo

Growth
Growth
£27 / mo
  • Unlimited surveys and responses
  • 100 complimentary monthly SMS surveys
  • Social Sharing Suite (Facebook, Twitter and WhatsApp)
  • Up to 3 users
  • 1 Location

  • See full breakdown →
Choose This Plan
Popular
Pro
Pro
£77 / mo
  • Unlimited surveys and responses
  • 300 complimentary monthly SMS surveys
  • GroHawk Testimonial Widget
  • Review site sharing
  • Up to 5 users
  • 1 Location
  • See full breakdown →
Choose This Plan

Feedback, but smarter!

Find out if your customers are 😃 or 😡!

GroHawk

GroHawk GroHawk

Here's some of our feedback, what's yours?

Ready to ramp up your customer experience?

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