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Increase customer satisfaction with Net Promoter Score

Dive in and find out exactly what your customers are saying about
you in minutes. No more guesswork. You’ll be notified with
real, actionable insights from the very people that matter.

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Industry tailored surveys

GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals.

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Customisable surveys

Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering.

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Flexible dashboards and analytics

Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.

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Gather customer feedback – in real time

Our customisable surveys allow you to discover the sentiment of each of your customers painlessly. Are your customers engaged or not quite?

Communicate directly with your clients

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Detect hidden issues

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Opportunity to engender loyalty

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Automatically funnel positive sentiments to review sites

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In-between relationship management

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Prevent churn and drive referrals

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Ready to ramp up your customer experience?

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