GroHawk uses NPS, CSAT & CES to help you identify how
your customers are feeling right now about your brand.
Are your employees and customers ready to get back to business with you? What changes would they like to see? Need a tool to gather customer details for Track & Trace?
Survey your employees and identify their sentiments on your measures as they return to work.
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Speak to your customers and understand their concerns as they begin to shop with you again.
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Ensure you're compliant with government guidelines by collecting customer details as you reopen your business.
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GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals.
Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering.
Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.
Our customisable surveys allow you to discover the sentiment of each of your customers painlessly. Are your customers engaged or not quite?
“Using GroHawk, our patient feedback loop has been completely transformed. We now run continuous weekly surveys that allow us to monitor and act on feedback“
“On the very rare occasion of a negative response, we have an opportunity to make contact and put things right. It’s a win- win!”
“GroHawk has allowed us to extract valuable insights into our business through their quick scoring system simple to understand system!”
“GroHawk has revolutionised my business in weeks! Highlighting the strengths and weaknesses of my business, it gives me the information I need to meet my patients’ expectations..."