02 Mar
10 Steps to Create a Great Customer Service Strategy
In the last blog piece, we comprehensively covered what customer service strategy is and why it is important for any business. Now the question is how do you start on building a customer service strategy? This can be a new domain for you, even if you happen to own a
25 Feb
What is a Customer Service Strategy and Why is it Important?
For any business to grow and excel it needs to have an effective customer service strategy. Such a strategy sets the standards of care and service that you will expect to offer to your customers and sets the requirements for meeting desired standards. These standards are not to be missed
Deliver exceptional CX in 2020
